City of Tolleson
  • 05-Sep-2017 to 05-Oct-2017 (PST)
  • Tolleson, AZ, USA
  • 16.48 - 18.75/hour D.O.E.
  • Hourly
  • Full Time

The City of Tolleson offers a total compensation package that includes vacation, holiday, personal and sick leave. Other benefit options include medical, dental, vision, standard life, pension, disability, deferred compensation, optional life and flex spending plans. The City pays 100% of employee benefits (medical, dental, vision and life insurance) and for an additional cost to the employee, family benefits are available.


***This posting is to create an eligibility list for future vacancies.***

Position Description

The purpose of this position is to provide customer service to the general public .  This is accomplished by assisting the general public with various city-service related matters and/or concerns; Processing water bill, department deposits and miscellaneous account receivable payments sent via mail and from walk-in customers; Approving new utility service applications; process turn-on, shut-off and work order requests;  Filing or destroying utility documents according to a records retention/destruction policy; Reconciling cash, checks and debit/credit transactions; and processing cash payments and other monetary transactions.  

Qualifications

High School Diploma or GED and 6 months of office or customer service experience desired; or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above.  Post high school education in accounting or related field and/or 3 years of customer service experience highly desired.  Bi-lingual Spanish speaking helpful.

Physical Demands

Positions in this class typically require: balancing, stooping, crouching, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, feeling, talking, hearing, seeing and repetitive motions.

Light Work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or negligible amount of force constantly to move objects.  If the use of arm and/or leg controls requires exertion of forces greater than that for Sedentary Work and the worker sits most of the time, the job is rated for Light Work.

Job Information

Closing Date: 10/5/2017                      Salary: $16.48 -$18.75/hour D.O.E.

Skill and Knowledge

  • Basic administrative concepts;
  • Customer service principles;
  • Computer systems and applications;
  • Modern office procedures;
  • Providing customer service;
  • Answering single or multiple phone lines;
  • Using a variety of computer-based technologies including word processing, graphs and spreadsheets;
  • Processing data entry; 
  • Performing basic math calculations (counting money); and,
  • Communication, interpersonal skills as applied to interaction with coworkers, supervisor, the general public, etc. sufficient to exchange or convey information and to receive work direction.

Additional Application Information

The City is currently recruiting for candidates to place on an eligibility list for a future vacancy.  The eligibility list will remain active for 12 months.  Successful applicants will be required to pass a background check. 

It is important that your application shows all relevant work experience and education. Work experience must be noted on the application. Applicants may be rejected if not fully complete. Your resume may not be substituted as an application.

Applicants may request a reasonable accommodation, if needed, by contacting Human Resources at 623-936-7111.

City of Tolleson
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